Every industry has its bad apples, but debt collection is an industry that seems to have more than its fair share. In an effort to put that industry reputation behind us, FIRMS has implemented a level of transparency that is unparalleled by anyone in the market. Our secure online system shows our clients every action we take with their debtors. Clients can see their mail and call log, read collector notes on every call and even listen to every call. All the payments we receive are posted online immediately for our clients to see, and they even get an email notification of every payment. Reports are available through the online system as well, so you’ll never have to wait to measure our performance. Our system is real-time so you can always reconcile your accounts and be up to date on everything that is happening with your money. These are your customers, this is your money, don’t you deserve to not be kept in the dark?